Frequently Asked Questions

Get all the answers to the most frequently asked questions (FAQs) here regarding your shipping, billing and account with Omega Ammo.

DO I HAVE TO PAY SALES TAX?

Orders made by customers in the states of Texas will have to pay the applicable sales tax for their area. If you are a business located in Texas and have a state issued Sales and Use Tax Permit please Email a copy of this to sales@omegaammo.com and the account will be noted as tax exempt.

I NEED A COPY OF MY RECEIPT/INVOICE.

Manage your orders, invoices and shipment under My Orders in your account dashboard.

WHEN WILL MY CREDIT CARD BE CHARGED?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

WHEN WILL MY CREDIT APPEAR ON MY ACCOUNT?

Credits usually take 7-10 business days from the time we receive your item(s).

I HAVE A QUESTION ON MY CHARGES.

Go to My Account / Order Status to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customerservice@omegaammo.com for further assistance.

WHAT MAKES OMEGA AMMO BETTER THAN OTHERS?

It’s Not Easy To Create The Finest And Most Reliable Hunting Ammunition In The World.  It’s A Time-Consuming Process.  It’s As Much Art As It Is Science And Experience.

First you need to spend millions of dollars to create a state of the art lab. You have to fill that lab with the most cutting edge ballistics technology available. Then you need people to work the lab. So you head hunt the best and most passionate ammunition loaders and munitions experts in the country.

Then you give them only the highest-grade materials and components so they can craft the best quality ammunition that’s humanly possible.

Then, and only then, can the build process begin.

Before each round is even put together, each individual part is benchmarked for velocity and muzzle pressure. Anything that doesn’t meet our specifications (which are the highest in the industry) is either melted down or scrapped.

Then We Take Only The Parts That Made It, And Put Them Through Our Stringent Build Process.

First we take the casing, and check every square thousandth of an inch of its surface for imperfections, using a specialized ballistics laser.

And we use that same laser to recheck it once the primer is inserted.

Then we add the gunpowder. And we use another laser to check the quantity and quality of that powder, down to each individual grain.

Then we benchmark the projectile itself. We measure its weight, and then the surface is laser checked to ensure it’s perfectly shaped and without blemish.

The projectile is then seated by hand, by one of our experts.

Only Then Is Each Bullet Complete.

But it doesn’t end there, because the completed round still needs to pass the final tests before we’re happy to let it leave our facility.

So the whole thing is again weighed and laser checked.

If it passes that check, it’s then x-rayed from 360 degrees so we can make sure it’s completely perfect inside and out.

Only Then, After A Total Of 27 Checks And Stress Tests,

Are We Happy To Allow Our Ammunition To Go To Our Customers.

And that’s what happens with every single round, and why we’re the only brand in the industry who can offer a 100% no risk guarantee.

WHAT IS THE OMEGA MELT DOWN GUARANTEE?

Listen. Omega Ammunition is different. We’re not like other brands. We test everything we produce so thoroughly that we have endless confidence in it. The ammunition you’re buying from other companies simply wouldn’t pass our quality control. We use cutting edge scientific techniques to inspect everything at LEAST 27 times. And if it doesn’t pass with flying colors, we melt it down and start over.

In fact, we’re so confident, we’re willing to put our money where our mouth is. If you choose our ammo and you suffer from a misfire – just one – let us know and we’ll replace the entire box, free of charge AND refund your cash.

How can we make a promise like that? Simple. We don’t let anything leave our facility unless we KNOW it’s going to perform. In 5 years we’ve had ZERO rounds returned for misfires. Zero.

DOES OMEGA AMMO SHIP TO APO OR FPO ADDRESSES?

No, Omega Ammo does not ship ammunition to APO or FPO Boxes.

DOES OMEGA AMMO SHIP TO PO BOXES?

No, Omega Ammo does not ship ammunition to PO Boxes.

DOES OMEGA AMMO SHIP INTERNATIONALLY?

No, Omega Ammo does not ship internationally, we only ship to addresses within the United States.

DOES OMEGA AMMO SHIP TO ALASKA?

No direct ammunition sales. All ammunition shipments must go through a freight forwarder setup by the customer.

DOES OMEGA AMMO SHIP TO CALIFORNIA?

No sales of ammunition delivered to the county of San Francisco. No ammunition delivered to the Cities of: Carson, Los Angeles, Oakland, Sacramento, and San Francisco. No high capacity magazine exceeding 10rds sales to anyone or dealer in CA. Check for other Local & State laws before ordering.

DOES OMEGA AMMO SHIP TO CONNECTICUT?

A legible copy of state issued identification and one of the following is required to be submitted with ammunition orders for first time:

A valid CT permit to carry a pistol or revolver OR

A valid CT long gun eligibility certificate OR

A valid CT ammunition certificate

Firearms/Ammunition ID card can be submitted by e-mail  at ffl@omegaammo.com, along with our order number. You will need to follow up with Omega Ammunition to make sure we have received your information.

These must be current, valid, & legible.

Orders will be processed & retained until sufficient documents are submitted to and received by Omega Ammunition.

Ammo can only be shipped to the address on the document.

Check for other Local & State laws before ordering. It is your responsibility to know your state laws.

DOES OMEGA AMMO SHIP TO FLORIDA?

Florida prohibits the manufacture, sale or delivery of any armor-piercing bullet or exploding bullet, or “dragon’s breath” shotgun shell, bolo shell, or flechette shell.

DOES OMEGA AMMO SHIP TO HAWAII?

No direct ammunition sales. All ammunition shipments must go through a freight forwarder, only FFL dealer sales, see other terms and conditions.

DOES OMEGA AMMO SHIP TO ILLINOIS?

No sales of ammunition and/or magazines to the City of Chicago. No sales of Incendiary, Exploding, Armor Piercing, APIT, Tracer, or SureShot Exploding Targets.

You must provide your FOID cards and state photo ID submitted by e-mail to ffl@omegaammo.com, along with you order number in the email subject line. It is your responsibility to follow up with Omega Ammunition to make sure we have received your information.

These must be current, valid, & completely legible.

Orders will be processed & retained until sufficient documents are submitted to and received by Omega Ammunition.

Ammo can only be shipped to an address on one of those two documents.

FFL Dealers must provide a copy of their FFL.

DOES OMEGA AMMO SHIP TO MASSACHUSETTS?

We cannot ship ammunition to MA residents directly. Orders made must be shipped to a FFL dealer or to a valid License to Sell Ammunition Permit holder. A copy of the FFL MUST be Emailed to ffl@omegaammo.com before items can be shipped.

No direct sales of AP Ammo, Exploding Targets, Tracers & Incendiary ammo.

DOES OMEGA AMMO SHIP TO NEW JERSEY?

No sales of magazines over 15 rounds.

New JerseyFirearms/Ammunition identification card & State ID must accompany ammunition orders for first time. Firearms/Ammunition ID card can be submitted by e-mail at ffl@omegaammo.com.  You must enter your order number in the email subject line. It is your responsibility to follow up with Omega Ammunition to make sure we have received your information.

These must be current, valid, & completely legible.

Orders will be processed & retained until sufficient documents are submitted to and received by Omega Ammunition.

Ammo can only be shipped to the address on the document.

Check for other Local & State laws before ordering. It is your responsibility to know your state laws.

DOES OMEGA AMMO SHIP TO NEW YORK?

Due to New York State law, we can no longer ship ammunition purchased online to NY residents (we will still ship to FFL’s)

DOES OMEGA AMMO SHIP TO THE US TERRITORIES OF GUAM, PUERTO RICO and VIRGIN ISLAND?

Due to Hazmat shipping requirements we do not ship to Guam. Puerto Rico and Virgin Islands.  Current FFL Dealers with proper documentation, must make shipping arrangement.

DOES OMEGA AMMO SHIP TO WASHINGTON DC?

No Sales of any products. (we will still ship to FFL’s)